Operations & Finance Manager (Nairobi, Kenya)


Who we are

Frontline is an innovative social enterprise, with an expertise in and passion for using mobile technology to help companies and organizations around the world improve their communication, save time and grow their mission. At the heart of what we do is our software suite - an award-winning, cloud-hosted platform messaging management and automation platform.

We currently have tens of thousands of users in 200 countries, reaching millions of people across industry, geography, and enterprise. We provide a blend of software and consulting services, supporting successful companies that leverage our technology, experience, and brand to build value. 

That’s where you come in.


Who You Are

We’re looking for someone who’s interested in joining a rapidly growing Kenyan operation. You will manage our team office and large chunks of our finances. You’re a details person that takes pride in rolling your sleeves up, whether that’s in a spreadsheet, a contract, or a complaint to an Internet provider. You also like the bigger picture looking for insight and input into financial projections, modeling, and account management.

You are probably already employed in some similar role running or working with operations and feeding into the bookkeeping work, or you’ve had a career break and looking to come back into things.  Or you’re heavily involved in finance and want to stretch your legs a bit into other activities.  You might be looking to reduce the number of hours you’re working and looking for a permanent part time arrangement.  If so, then this is the team and the role for you.


What you’ll do

You will naturally make this position your own, but some of the regular things we think you’ll handle:

  • Bookkeeping support to the CEO and financial processes

  • Working closely with the COO in creating, optimising and culling company tasks

  • Understanding team needs and communicating them to the company

  • ‘Keeping the trains running on time’ with day-to-day oversight on all things operational

  • Managing the Kenyan company payroll

  • Support the management team with HR issues

  • Nurturing and contributing to a healthy team integration

  • Running the local banking adminstration

  • Keeping on top of insurance policy renewals, the KRA and other such regular company requirements

  • You think effective companies are made of people who understand what everyone else is doing; you’ll help to build a team culture where boundaries between teams such as tech and marketing are broken down by constant communication and mutual interest


Professional requirements

  • Many years of working in a professional office environment.  It could be 4, it could be 40, we don’t have a number, but this isn’t your first job as a new graduate. Sorry graduates.

  • Experience running basic financial processes such as bookkeeping and digital accounting tools.

  • An understanding of what it takes to run a company in Kenya

  • Experience in HR related matters, even if informally, such as managing staff leave for the team, arranging benefits and ensuring someone is around to observe & listen to catch areas that need improvement

  • You’re Kenyan or if not you are eligible to live and work in Kenya


Even more reasons to come and join!

  • The Operations and Finance Manager is based full time in our Nairobi office

  • We’re a small team mostly based in Nairobi, with a few of us in the US and UK.

  • We're a 10 year old organization in perpetual beta. We look and act like a startup, always encouraging new ideas, maintaining a flat management structure, and offering lots of autonomy

  • For the right client you may have a chance to travel, so have your passport ready

  • Health insurance

  • Flexible working hours based around common sense and your out of work needs

  • We’ll provide a nice laptop for you

  • We work hard together, and you'll have always have the invite to join lunches, happy hours, and off-site adventures - or not, as works for you

  • Competitive (commensurate with your experience) salary and generous annual leave allowance



If this sounds like you, we’d love to talk to you! Contact us at join-the-team@frontlinesms.com with:

  • An introduction to who you are and why you’d be a good fit at Frontline

  • A CV (Tip: we prefer CVs that are only 2-3 pages at most, focusing more on projects and achievements,  rather than those featuring large lists of acronyms and certifications - this way it’s much easier for us humans to read and understand just how great you are!)

  • With an email subject ‘Operations and Finance Manager’


Networks are powerful and we’d love to reward anyone who shares this job advert with someone that is perfect for this job. If you refer someone who joins us in this role we’ll say thanks with KSh50,000 when they pass their probation.