PRESS

For media enquiries please contact Laura Hudson, Project Manager, on info [at] frontlinesms [dot] com

At the Forefront of Development: A Look at the Potential of FrontlineSMS in India


FrontlineSMS featured in an Indian newspaper named The Financial Chronicle this week, in an article entitled At the Forefront of Development. You can read the article below, or view the print version of this article here [pdf].

By Brij Kothari, The Financial Chronicle

BIG POTENTIAL: The Financial Chronicle looks at how India is an ideal adoption ground for solutions like FrontlineSMS.

The hardware is rudimentary. An ordinary mobile phone connected to a laptop with a cable. But who would have thought that this simple set up could actually be turned into a central communication hub, and in the hands of civil society, become a powerful communication tool for people’s empowerment? Ken Banks’ FrontlineSMS, a free and open-source software, is allowing groups at the frontline of development to do some extraordinary things. And yet, all that FrontlineSMS does, is that it “enables users to send and receive text messages with groups of people through mobile phones”. Perhaps, the power of FrontlineSMS can be grasped best by the stories of its use in the hands of others.

A woman in rural India gets an SMS on her mobile Asurakshit din or “Unprotected day”. She is, thus, informed that she is likely to be fertile that day. The information is specifically intended to empower her to make a reproductive choice. Similar reminder SMSs ping through days eight-19 of her reproductive cycle, fertile days as per the Standard Days Method (SDM) of family planning, based on awareness of the menstrual cycle. How does CycleTel, an SMS-based system put in place by Georgetown University’s Institute for Reproductive Health (IRH), keep track of her cycle? The woman herself keeps CycleTel regularly informed of the onset of her cycle, simply by sending an SMS from her mobile to a dedicated number. FrontlineSMS provided the basic architecture upon which a more customised system is being developed through field trials. Read More

World Radio Day: An Opportunity to Celebrate an Unsung Hero


We have been excited to play a role in celebrating the first ever World Radio Day here at FrontlineSMS, through our sector project FrontlineSMS:Radio. Our Radio Project Manager, Amy O’Donnell, has been central to proceedings; helping to organise a successful World Radio Day event in London and attracting significant media attention, too. Below is an article Amy wrote about World Radio Day for the Guardian Development’s Poverty Matters blog. You can view the original post on the Guardian website.

Radio can reach large groups of people, even in remote locations. Here, people listen to the radio in Karachi, Pakistan. Photograph: Shakil Adil/AP

By Amy O’Donnell, Radio Project Manager, FrontlineSMS

World Radio Day celebrates radio’s role in empowering people in remote communities – not just as a source of information, but increasingly as a way to make their own voices heard.

In a world of increasing opportunities to participate in public debate online via social media, the blogosphere and comments on news sites, the first World Radio Day on 13 February, organised by Unesco, reminds us to celebrate the radio as an unsung hero that is steadily empowering people to access information and – crucially – to respond to what they hear. Read More

FrontlineSMS Listed at Number 47 in the Global Journal’s “Top 100 Best NGOs”


FrontlineSMS is excited and honoured to be featured in The Global Journal’s list of Top 100 Best NGOs, which was announced earlier this week. It is fantastic to receive this acknowledgement for the important role FrontlineSMS is playing in leveraging mobile technology to support social change across the world.  We have lots planned for 2012, and so this announcement is a great start to what is going to be a big year!  For more information on this announcement please see below or you can visit the Global Journal webpage, too.

Here is how the Global Journal announced their ‘Top 100 Best NGOs‘ list:

“The Global Journal  is proud to announce the release of its inaugural ‘Top 100 Best NGOs’ list. The first international ranking of its kind, this exclusive in-depth feature will no doubt stimulate debate, while providing academics, diplomats, policymakers, international organizations and the private sector an insight into the ever changing dynamics and innovative approaches of  the non-profit world and its 100 leading actors.

Recognizing the significant role of NGOs as influential agents of change on a global scale, The Global Journal has sought to move beyond outdated clichés and narrow conceptions about what an NGO is and does. From humanitarian relief to the environment, public health to education, microfinance to intellectual property, NGOs are increasingly at the forefront of developments shaping the lives of millions of people around the world.”

This is what they said of FrontlineSMS, and the reason why we are in the list:

“In 2005, Ken Banks [FrontlineSMS Founder] was working to help authorities engage and communicate with the public on wildlife conservation efforts in South Africa without relying on the Internet. Realizing he needed a system that could send, receive, and organize SMS text messages through a mobile device and laptop, the original concept of FrontlineSMS was born.

For remote areas in developing countries where individuals can at best access a mobile phone signal, the simplicity of FrontlineSMS is central to its appeal. A free, open-source software platform that works without an Internet connection by connecting a device such as a cell phone or GSM modem with a local phone number, FrontlineSMS has been downloaded 20,000 times and is being used in 70 countries worldwide. From facilitating the real-time dissemination of market data to coffee farmers in Aceh, to supporting Iraq’s first independent news agency and being used to monitor elections and prevent vote rigging in the Philippines, Afghanistan and Nigeria, users have driven the development of new features to support positive social change in over 20 sectors.

As the FrontlineSMS community has expanded, so too has the ‘family’ of sector specific projects the organization has, which are adapting and extending the software for specialized use in finance, education delivery, healthcare, community radio and legal services.”

You can read more about this announcement on the Global Journal website here.

The Huffington Post: “Haiti Earthquake 2 Years Later: Rape Survivors Support Abuse Victims In Displacement Camps”


FrontlineSMS was featured in an article from The Huffington Post about sexual violence in displacement camps in Haiti, where almost half a million people are living after the 2010 eartquake.  The full article can be found here.

“‘Since the earthquake, Haitian women and girls in the displacement camps have faced an epidemic of rape. They have lived without adequate security, lighting, shelter or privacy,’ MADRE, KOFAVIV’s partner organization, said in a statement.

KOFAVIV was founded in 2004 and set up services in 22 camps after the earthquake to respond to the rise in sexual violence. The organization provides medical, legal and psychological support services to victims [...].

Volunteers monitor the camp and have an alert hotline and FrontlineSMS system to notify authorities of abuse. Trained psychologists volunteer their time and accompany women to the doctor, ensuring they’re checked within 72 hours of being raped. Lawyers also volunteer their services in navigating the process of bringing charges against an attacker.”

To read the full article please visit The Huffington Post website here.

DevEx: “Three trends to watch in international development for 2012″


FrontlineSMS was featured in an article from DevEx this week, as part of a piece on the trends to watch in international development for 2012. You can find an extract of the article below, and the full piece can be found here.

“As the world adjusts to seven billion people, and begins its creep toward eight billion, doing more with less will become increasingly important. Continuing economic stagnation and budgetary concerns in OECD countries will also put stress on existing commitments of foreign assistance and hamper new initiatives. Greater efficiency and effectiveness in development is paramount. Below are three trends to watch in the coming year that can help improve development outcomes.

1) mHealth and mGovernance

Applying mobile phone technology to global health challenges has huge potential to improve health outcomes. In previous blogs I’ve given a few examples of how mHealth is making a difference: in remote areas of Afghanistan, health workers are getting training through SMS; in South Africa, Project Masiluleke sends text messages with important information about HIV; in South Asia pregnant women are receiving important maternal health information also via text messages. Here are few more instances: FrontlineSMS, a free online text messaging system that sends texts between groups of people and online mapping systems like Google Earth, allows health workers in Cambodia to report cases of malaria in real time. This has permitted the government to track outbreaks and allocate resources more effectively. Previously, it took up to a month for cases to be registered.”

To read the full article please visit the DevEx website here.

NYT: “A Quest for Hybrid Companies That Profit, but Can Tap Charity”


FrontlineSMS was featured in an article in the New York Times this week! You can find an extract of the article below, and the full piece can be found on the New York Times website here.

“A new type of company intended to put social goals ahead of making profits is taking root around the country, as more states adopt laws to bridge the divide between nonprofits and businesses…

Charities seeking ways to reduce their reliance on donated dollars are increasingly developing programs that could be mistaken for businesses, and for them, such a structure solves a number of headaches. It gives them access to the capital markets, allows them to pay higher compensation levels and provides potential exit strategies, all unavailable to nonprofits…

Frontline SMS … organized as a community interest company, or C.I.C.’s, the British corporate designation that has inspired many of the new hybrid in corporation laws passed in the United States. C.I.C.’s are required to have a social purpose like health care and their assets are locked, limiting what can be distributed to shareholders, employees and others.

FrontlineSMS was spun out of Kiwanja.net, a California nonprofit whose mission is to develop technology to help nonprofit groups deliver services. ‘The value proposition is inherently defined in terms of social benefit,’ said Sean Martin McDonald, of FrontlineSMS. ‘That reduces a lot of concerns you might normally have from traditional financial investors by making it clear that your mission is primarily social, not primarily about making profits.’”

To read more check out the full article on the New York Times website here.

FrontlineSMS 2011 Curry Stone Design Prize Winners


FrontlineSMS is excited to announce that we have been awarded the Curry Stone Design Prize, a prestigious award which recognizes the valuable contributions of social design pioneers across the world. The award “was created in the belief that designers can be an instrumental force for improving people’s lives and the state of the world”. The FrontlineSMS team is honoured to be recognised as one of the prize winners. According to Ken Banks, FrontlineSMS Founder:

We’re honoured, surprised and excited to win this Prize, particularly when you consider most Curry Stone winners over the years have concentrated on physical design. This Prize, combined with our recent Buckminster Fuller Challenge “honourable mention” and last year’s National Geographic “Explorer” award, see us taking FrontlineSMS – and the mobile-for-development sector in general – into new territory.

There’s a growing realisation that socially-focused mobile tools can be part of the socially responsible design world, particularly if they are user-focused, and built around appropriate technologies which allow communities to build and design their own solutions to their own problems. This is an approach we have been championing for years, and it is wonderful to receive such recognition.

Warm congratulations to Hsieh Ying-Chun, the Grand Prize Winner, as well as Atelier d’Architecture Autogérée (AAA), also winners of the prize along with FrontlineSMS – we are honored to be recognized alongside them.

For further details about the Prize, and the other winners please see below press release, published today on the Curry Stone website:

The 2011 Curry Stone Design Prize Winners were announced today with an official presentation ceremony to follow on November 7th at the Harvard Graduate School of Design. Hsieh Ying-Chun is the Grand Prize Winner; he will receive $100,000 from the foundation with no strings attached. Hsieh is a leading Taiwanese architect who for over a decade has deployed his talents in rural areas decimated by natural disaster. Hsieh works throughout Asia, training villagers to build locally appropriate dwellings in response to devastation such as the 2008 Sichuan earthquake, the 1999 Nantou earthquake, and the 2009 Morakot typhoon in Taiwan. Through Hsieh’s hands-on education process, villagers reconstruct their own community foundation, knowing they will live in buildings with greater safety, structural integrity, and sustainability.

Two additional 2011 Winner Prizes, of $10,000 each, will be awarded to Atelier d’Architecture Autogérée (AAA) and FrontlineSMS. Read More

“Africa’s quiet digital revolution” FrontlineSMS:Radio featured on BBC


FrontlineSMS:Radio was recently featured in an article written by Jane Wakefield for the BBC’s technology page. Below is an extract and you can find the full article here.

“For many in Africa, getting information still comes from a very low-tech device – the radio.

Ken Banks hopes to unite the power of radio with his already well-known FrontLineSMS, a text service that has provided key information to people caught up in emergencies such as the earthquake in Haiti.

Now he wants to see the project more embedded into daily lives, offering listeners to radio stations in Kenya and Zambia the chance to really engage with the topics discussed on their favourite radio stations.

‘Clearly rural radio and mobile technology are a potent mix. Independently, both are making significant contributions – both directly and indirectly – to the communities they seek to serve. Together there is every chance they could achieve yet more,’ he said.

Listeners will be able to text in to radio shows, allowing stations to aggregate content, identify the trends that are concerning people and build shows around specific topics.

Ida Jooste, who works for Internews, a non-governmental organisation that trains many of the DJs who run such radio stations, thinks it will be an invaluable tool.

‘When texts are read on air they may not be representative. SMS Radio will aggregate material around themes such as poverty or cholera and allow the DJ to know what the concern of the day is,’ she said.”

To read the full article on the BBC News website please click here.

Wired: Data could fix philanthrophy’s accountability problem


Wired article, featuring FrontlineSMS

FrontlineSMS recently attended an event called hosted by the Indigo Trust, the Institute for Philanthropy and the Omidyar Network –  called ‘The Power of Information: New Technologies for Philanthropy and Development’. Wired wrote a follow up piece on a panel at this event, which featured FrontlineSMS and our founder Ken Banks, who spoke on the panel Wired chose to focus on. Below is an extract from the Wired article, and you can find the piece in full on the Wired website here.

“There is a lack of accountability within philanthropy because the people who provide the resources aren’t sufficiently well-connected to the beneficiaries they are supposed to be funding. Technology can change that, according to a panel speaking at an event … called ‘The Power of Information: New Technologies for Philanthropy and Development’.

The panel — which included the Indigo Trust’s Will Perrin; Owen Barder, senior fellow at the Centre for Global Development;  MySociety’s Tom Steinberg; Kiwanja’s Ken Banks and Sodnet’s Philip Thigo — argued that data collected by NGOs tends to only serve to make donors feel better about their philanthropic efforts. That means that the data describes allocation of funds and supplies photogenic case studies, rather than focusing on the quality of the execution of that aid….

Ken Banks from Kiwanja talked about empowering local communities to take action, with systems such as Frontline SMS, a free, open-source piece of software that allows you to distribute and collect information to the masses via SMS with just a mobile phone and a computer. As Banks describes: “The software turns a low end laptop, mobile and dongle into a two-way messaging system.”

The system is now used in conjunction with the radio stations — the most wide-reaching media channel in many African countries — to allow people to send feedback to radio stations via SMS.”

To read the article in full visit the Wired website here.

ReliefWeb: Using text messaging as weapon in malaria war in Cambodia


Goggle Earth used to map those diagnosed with Malaria. Picture: Malaria Consortium

ReliefWeb have recently reported on FrontlineSMS being used to help to contain the spread of malaria in Cambodia. This story has also received coverage from IRIN, the news service of the United Nations Office for the Coordination of Humanitarian Affairs. The FrontlineSMS blog featured a guest post about this use of our software, too, which you can read here. Below is an extract from the ReliefWeb coverage:

“TA REACH, 6 September 2011 – Cambodian efforts to contain the spread of malaria have been strengthened by a pilot project using text messaging and web-based technology.

“My work is definitely easier,” said Sophana Pich, 41, one of 184 village malaria workers (VMWs) now trained in three provinces (Kampot, Siem Reap and Kampong Cham) since the project launch earlier this year.

She typically diagnoses five to six cases of the often deadly virus each month during the rainy season between May and October.

“Before, it would take a month before this information was reported to the district health level. Now it’s instantaneous,” the mother-of-three said from her home in Ta Reach, a village of 200 households in Kampot Province, about 150km southwest of Phnom Penh.

There are close to 3,000 VMSs in 1,500 villages across Cambodia, described by many as the “foot soldiers” in the country’s fight against malaria.

As part of a larger US$22.5 million malaria containment effort launched by the government in 2009 and funded by the Bill & Melinda Gates Foundation, the volunteers receive three days of training in the early diagnosis of malaria and treatment.

In addition, they are given a bicycle, a pair of boots, a bag, a flashlight and a cooler box for medicines, as well as a small travel allowance.

Under the pilot scheme now under way, they are also given mobile phones.

Using FrontlineSMS – an open-source software enabling users to send and receive text messages with groups of people – VMSs can now report in real time all malaria cases in their villages to the Malaria Information and Alert System in Phnom Penh with a simple text message, including the patient’s name, age, location and type of virus.”

To read the full article visit ReliefWeb.


FrontlineSMS is a kiwanja.net initiative