FrontlineSMS has a number of resources available to help you install, setup and use our software, as outlined below:

Getting started with FrontlineSMS

• Watch our introduction video.
• Walk-through FrontlineSMS with our Step-by-Step Guide.
• Read Ashoka/Changemakers’ SMS Quick Start Guide.
• To find compatible phones and modems, see our Phones and Modems page.
• For troubleshooting, see the Installing and Troubleshooting Phones and Modems Guide.
• Read through our Frequently Asked Questions – coming soon!

Help

• You can access FrontlineSMS Help files online.
• It is also possible to access the help files from within FrontlineSMS software, by clicking File > Help.

Solutions and support

• To find solutions from FrontlineSMS users, find support and post questions or comments, see the FrontlineSMS User Community.
• If you are a FrontlineSMS user and you want more information about using the FrontlineSMS software, see Resources for Users
• You may also find this RANET User Guide on FrontlineSMS Installation useful ( available in English, French, Portuguese)
• Find more information on syncing FrontlineSMS with the Ushahidi platform (see page 15).
• If you are a developer and you want more information about how to use the FrontlineSMS code, see the Developers section of our website.

General information

• Selection of videos, training guides and introductions
• FrontlineSMS entry on Wikipedia
• Mobile Database of articles, projects and reports on the use of mobiles phones in development

If you still have unanswered questions or concerns, contact us for more information.