We’re ecstatic to announce FrontlineLocal - a locally hosted version of Frontline’s most powerful tools, with seamless cloud integration to secure, protect, and control your messaging data.
Our Product Team has been hard at work behind the scenes, and today we're excited to announce some big improvements to the FrontlineSMS platform… cue, the Frontline Dashboard!
Frontline has always treated users as though they own their data, and we’ve never published it, made automated decisions based on it, or sold it to third parties. We’ve always shared the GDPR’s beliefs about people’s rights to their data, and have designed our platform accordingly.
Event Organizers of the London Feedback Summit used Frontline to collect and analyze survey responses and opinion data in real-time during for each session throughout the event.
Frontline allowed a Colombian organization to open non-traditional communication channels for different communities in a part of the country with very low connectivity.
We've been heads-down on some big improvements to make Frontline more powerful, accessible, and easy to use.
Over the last decade, we’ve changed leadership, structure, and product – but what hasn’t changed is our values. Here are 5 of our favorites:
Today Frontline turns 10 years old! And we've come a long way. Frontline started as a way to make communication easier, using SMS as a way to reach everyone quickly and efficiently. We were founded on the idea that increasing access + efficiency = impact, and that's what we've done ever since.
90% of all SMS are read within 3 minutes of being received. In the last few days of a campaign, getting your message seen by the right people is key. What can you do to make sure the people who are going to support you show up to the polling station on the day?
More than 95% of the world’s population uses radio, making it the most popular communication technology in the world. Radio stations and DJs have also been some of Frontline’s earliest and most inspirational users, taking on climate change advocacy, coordinating responses during emergencies, amplifying voices for peace during conflict, and bringing communities together.
Here at Frontline, we recognize that each user has specific needs, operating on a wide variety of platforms. That’s why, over the last decade, we’ve tried to makeFrontline as configurable as possible to meet these needs, wherever you are. With our new APIs, you can push messages and information in and out of FrontlineCloud – letting you keep data where it’s most useful to you. To get things started, we’ve preconfigured an integration into one of our favourite digital campaigning and management platforms, Nationbuilder. You can use Nationbuilder and Frontline together to RSVP to events and to update contact records inside your nation.
Last month our friends at the iHub celebrated their 5th anniversary (happy birthday!) with a fittingly grand celebration in the Nairobi Arboretum. The tech conscious of Nairobi, from senior organizations to aspiring developers came along and a great day it was.
Nothing is free. Whether it's our time or money or attention or data, every interaction that we have with the world around us costs something. There are very few markets where that idea is more central and often misunderstood than in mobile messaging.
At Frontline, we believe that partnership and collaboration best help us drive positive social change. Today I’m delighted to share how our partnership with SocialCoding4Good, an initiative of Benetech, has resulted in great improvement to the FrontlineSMS contact search and selection capability, using our newly released Multi Selector tool. See the demo of the multi selector to see how it works.
Last week, the Nominet Trust included us in their top 100 social innovations list. A little over a month before, Frontline celebrated its 9th birthday, making us one of the older initiatives to receive recognition. But you know what? Nominet is right on time.
As the latest iteration of the Frontline product suite celebrates its first birthday, now seems the perfect time to sit back with a cupcake and reflect on the successes – and challenges – of the past twelve months.
This year we deployed our Android SMS gateway app — FrontlineSync — to public beta. We decided to build FrontlineSync to make it easier for our users to connect the power of FrontlineSMS to the GSM network. Connecting to the mobile network can be a barrier to users, so we wanted to build a resilient and easy to use platform that would work everywhere.
For a technology product, a 9th birthday is no small feat. It’s an even bigger feat for a technology non-profit. So, it's taken a lot of deliberation, but it’s time to announce something we’ve been working on for a while: Frontline is becoming a business.
After successfully using FrontlineSMS in the Tomorrow is a New Day (TND) project to monitor and improve radio dramas in the Niger Delta, SFCG Nigeria chose to use the platform in a completely different capacity in Jos, a city in Northern Nigeria. SFCG Nigeria is part of Search for Common Ground, one of the first and largest conflict resolution focused NGOs.
Nkhotakota Community Radio Station, along Lake Malawi, is a Malawi Communication Regulatory Authority (MACRA) recognized broadcaster and has been in operation for eleven years. More than 500,000 people live within our coverage area- transmissions reach Nkhotakota and Ntchisi districts and parts of Nkhatabay, Salima, Dowa, Mzimbaand Kasungu.
SFCG Nigeria is part of Search for Common Ground, one of the first and largest conflict resolution focused NGOs. To support the reconciliation and reintegration of ex-militants in the Niger Delta, the Tomorrow is a New Day (TND) project was implemented with the support of the European Union from December 2011- June 2013. The project was carried out with five local partners, who were instrumental in SFCG Nigeria’s ability to work directly with seven local communities in the Delta.
Legal aid in the United States is broken. Legal Services Corporation (LSC), the country's primary funder of legal aid organizations, estimates that about half of eligible clients are turned away from the organizations it funds, and about eighty percent of the civil legal needs of low-income Americans remain unmet.
The expansion of mobile access has been a common refrain in international development for years now. It plays an important role in supporting human development, from economic and educational opportunities to political freedoms and human rights. Increased access to mobiles has been linked to positive social outcomes in dozens of countries.
From Colombia to Ghana to Canada, communicating with members of parliament, tracking city council spending, and advocating for environmental oversight of extractive industries are among a wide range of governance activities that have become possible for anyone with access to an internet connection, a computer, or a smartphone. That’s a lot of people, but not nearly enough.
Tomorrow has arrived, but not for everyone. A digital divide persists, even in seemingly connected countries like the United States, where some twenty percent of the population, or sixty million people, don’t have Internet access at home. Those on the wrong side of the divide—the poor, the elderly, the geographically dispersed— are already marginalized, and tend to have a more critical need for specialized legal services, whether to resolve a conflict, acquire a land title, seek asylum, or escape an abusive situation.
Over the past couple years, I’ve had the privilege of co-managing World Vision’s Speed Evidence Project, which seeks to improve information management in the immediate aftermath of a disaster. After most disasters, reliable field data is significant challenge - what we can find is normally incomplete and/or inaccurate.
It’s a simple idea: provide smallholder farmers with information via SMS to improve farming practices and thus increase their yields. In fact it’s a concept that has been replicated by NGOs and MNOs across the developing world, with varying degrees of success. However, the real challenge in launching such a service lies in building a business model that is both commercially viable to the provider whilst remaining accessible to the poorest populations.
Starting today, we’re making it even easier to engage, everywhere. We’d like to introduce you to FrontlineSync, our first, free Android app, available now on the Google Play Store. FrontlineSync turns any Android phone into a gateway - meaning that users can now use local phone numbers to send, receive, and manage SMS, and - for the first time - missed calls using FrontlineCloud and FrontlineSMS.