Here at FrontlineSMS we aim to make our software as accessible and adaptable as possible, and we’re always looking to respond to the needs of our growing user community. Through interaction with many users, we’ve found that some have successfully synched our software with mapping tool, Ushahidi. This set-up allows SMS to be submitted to the Ushahidi platform, enabling people to contribute reports to an online map using just their mobile phone. Combining FrontlineSMS and Ushahidi helps to empower organizations to both collect and share information in innovative ways; improving access, visibility and relevance of data for variety of projects, from election monitoring to mapping availability of health services. Not all users have found the process of synching the tools together straightforward, though, so we’re pleased to announce that FrontlineSMS and Ushahidi been working together to produce a clear step-by-step guide on this process, and this guide is now available.
FrontlineSMS and Ushahidi are both free and open source platforms that have been used across the world to promote social change, improve communications and support the work of non-profit organizations. FrontlineSMS converts a computer, connected to a GSM modem or mobile phone, into a two-way communications system which enables users to send, receive and manage text messages. Ushahidi is a platform that aggregates information coming from different sources (web form, e-mail, SMS, social media) and visualizes this information on a real-time interactive map. Although using FrontlineSMS with Ushahidi requires an Internet connection, those submitting reports via SMS needn’t be online. Using FrontlineSMS enables people to submit reports to a textable number, making it possible for people to contribute content to an online map even if they are not connected to the Internet themselves.
Using the two software tools in combination can have powerful and inspiring results. We have seen FrontlineSMS and Ushahidi used together in Nigeria as an electoral monitoring tool, in Egypt as instruments to map harassment on the streets and in the Democratic Republic of Congo to challenge incidents of human rights abuse. These examples help to demonstrate that SMS – as an ubiquitous and widely accessible communications channel - can help reach people that are otherwise marginalized or vulnerable. By then mapping SMS reports it is possible to show incidences by location; visually sharing information from those that may not otherwise be heard, and, in doing so, creating data that provides a powerful awareness raising and advocacy tool.
The idea for providing an updated accessible resource based on how to synchronize the two platforms was raised at a collaborative event organised by FrontlineSMS and Ushahidi in late 2011. Entitled “SMS to Map: Using FrontlineSMS and Ushahidi to tell your story,”this event was held on the same day in London, UK and Nairobi, Kenya, and it explored how to use the two software tools together. The audience were also encouraged to think about the ways they could use these tools for social change in their own work.
We hope that offering further guidance on the process of using FrontlineSMS together with Ushahidi will help make the combination of SMS with mapping more accessible. We are keen to receive any feedback you have on this resource, or indeed any suggestions and experiences you would like to share based on your own use of FrontlineSMS and Ushahidi.
Thanks to Laura Walker Hudson, Amy O'Donnell, Stefania Perna and Kavita Rajah at FrontlineSMS for their input into this resource release.
We would also like to take this opportunity to offer many thanks to all others who have helped with this resource, including Linda Kamau, Linda Raftree, Anahi Ayala Iacucci and Megan Goldshine. And a special thanks to Heather Leson at Ushahidi, for all her work on this collaboration!