Software Updates

Introducing FrontlineSync!

Introducing FrontlineSync!

Starting today, we’re making it even easier to engage, everywhere. We’d like to introduce you to FrontlineSync, our first, free Android app, available now on the Google Play Store. FrontlineSync turns any Android phone into a gateway - meaning that users can now use local phone numbers to send, receive, and manage SMS, and - for the first time - missed calls using FrontlineCloud and FrontlineSMS.

Release Notes: January Updates to FrontlineCloud

Release Notes: January Updates to FrontlineCloud

We recently completed a team retreat, in which we discussed our strategic vision for the future of our Frontline products. You'll see a number of major improvements coming throughout 2014 to our products. We've even created a web page so you can keep track of them over time: New Features and Updates in FrontlineCloud. Back in the office, we did a short, 1-week improvement sprint and challenged our developer team to make as many useful improvements as they could in that time. We're impressed with their output, and we think you'll find the below improvements will make the application even easier for you to use.

Release Notes: Our Latest Updates to FrontlineSMS

Release Notes: Our Latest Updates to FrontlineSMS

We are excited to announce a new release of FrontlineSMS, our free and open-source desktop product. When we launched FrontlineCloud, we made a promise to continue to develop and support our desktop application. Thanks to generous support from the Open Society Foundations, we have released Version 2.3, which has a number of particularly exciting features and improvements. 

2014: Our Most Ambitious Year Yet

2014: Our Most Ambitious Year Yet

We want to say thank you to all of our users and supporters for a tremendous and inspiring 2013. Your ideas, input, and investments helped us achieve so many accomplishments over the past year: we topped 100,000 downloads with FrontlineSMS. We launched FrontlineCloud. We received a Google Impact Award for our work with our partner Landesa to secure land rights for 80,000 families in India.

A bit more about FrontlineCloud: announcing a new blog post series

A bit more about FrontlineCloud: announcing a new blog post series

FrontlineCloud has been out in beta for just over a month, and we’re proud to have over 450 users signed up already, sending and receiving thousands of messages. The newest addition to the Frontline product set has had an incredibly warm and supportive reception on social media and in the many lovely emails we’ve received from friends, users and donors. To everyone who has retweeted, liked, emailed and signed up to look around, a huge thank you.

Introducing FrontlineCloud

Introducing FrontlineCloud

Today, we’re proud to introduce FrontlineCloud: the next generation of FrontlineSMS, the world’s most popular professional text message management platform. It’s been a little while since you’ve heard from us, and there’s a reason for that: we’ve been listening and we’ve been building.

Happy 2013: user survey, the release of Version 2.2, and other news!

Happy 2013: user survey, the release of Version 2.2, and other news!

The development and growth of FrontlineSMS has been driven by feedback we receive from our active user community. Each year we give our users the opportunity to share their use and vision of FrontlineSMS through our annual user survey. This year is no different! We would like to hear from you through our 2013 User Survey  - tell us how you're using the software, how we can make it better, and help us show how FrontlineSMS is making a difference. The survey takes less then 10 minutes!

Oops: the database error in yesterday's release and how to fix it

Here at FrontlineSMS, we're busily working to make Version 2 the best it can possibly be.  This means building new features, fixing bugs, and releasing new versions of the software.

Yesterday, we released a new version which implemented help files for new features - and accidentally included our dummy test database with it. Aside from being a fascinating insight into the minds of our developers - clearly a strange and at times worrying place - this unfortunately will have overwritten your database, if you are one of the one hundred and two people who downloaded the software yesterday and have gone on to install it.

You'll know if you're affected, as your inbox will be full of messages from someone called Bob... if you haven't yet installed it, check the version number in the file name you've downloaded. If you have version 2.1.1, delete the file and download again.

If you have installed 2.1.1, follow the steps below (and let us know on this thread if you have any problems):

1) Uninstall the current installed version of FrontlineSMS

For Windows users, go to Start > Control Panel > Add/Remove Software, then select FrontlineSMS and click 'uninstall'. This will guide you through the uninstall process. For Mac, drag the FrontlineSMS icon from your applications menu into trash.

2) Locate your database folder

  • In your home folder, there will be a .frontlinesms2 subfolder which contains the database and log files, even after uninstallation. On Windows, this is usually C:UsersYourUsername.frontlinesms2 or C:Documents and SettingsYourUsername.frontlinesms2
  • On Mac, this will be /Users/YourUsername/.frontlinesms2. (Note that on Mac, the .frontlinesms2 folder will be hidden. Follow these instructions to enable viewing of hidden files and folders)

3) Delete the entire .frontlinesms2 folder

The .frontlinesms2 folder contains the database that contains all the test data that accidentally got included in the 2.1.1 build.

4) Also in your home folder, locate the backup folder

The name of the backup folder will resemble ".frontlinesms2-backup.2012-09-20-14-06", where the last section indicates the date and time when the backup was done (in this example, September 20th at 14:06). If you have more than one folder, find the one with the most recent date at the end, this will be the one created during the 2.1.1 installation.

5) Rename the backup folder to .frontlinesms2

Right-click (or Cmd-click) the folder and rename it to ".frontlinesms2".

6) Download and install FrontlineSMS 2.1.2

This will successfully update to the new stable build, with your data as it was before the failed upgrade. Download the software here.

Data-mining our download records - what download registration did, and didn't tell us about our users

By Kavita Rajah and Laura Walker Hudson FrontlineSMS software is used in such a wide variety of sectors that often people are surprised to hear that the inspiration for FrontlineSMS originally came specifically from conservation work. Throughout 2003 and 2004, FrontlineSMS Founder Ken Banks was working to find ways to help authorities engage and communicate with communities in wildlife conservation in South Africa, without relying on the Internet. Ken realised he needed a system that could send, receive, and organize text messages through a mobile device and a laptop without needing the Internet, and from that the original concept of FrontlineSMS was born. The software was developed in the summer of 2005 and made available online that October.

Six years on, despite the very context-specific inspiration for the software, FrontlineSMS has now been downloaded nearly 27,000 times and is in use in over 80 countries, in 22 different areas of social change work. Until the recent release of FrontlineSMS Version 2, users were asked to fill in a form telling us who they were and how they were planning to use FrontlineSMS before being given a download link. Following up on this data gives us the links with users that lead to our case studies and FrontlineSMS in Action blog posts. We recently analyzed the whole dataset to learn more about how, why and where people seek to use our software. What we were able to glean from it was interesting. Among other fun facts:

  • The top 3 sectors in which FrontlineSMS is being used most are Education, Health and Civil Society
  • The country that has downloaded FrontlineSMS the most is the United States, followed by Kenya and then, India - we think that a lot of downloads from North America and Europe are intended for use elsewhere
  • Africa accounts for 35% of all downloads - more than any other continent. 25% of downloads are from Asia, and 17% from North America.

Interestingly, some geographic regions have large numbers of downloads in certain sectors. For example, West Africa has the highest number of downloads in Election Monitoring and Engineering, while Europe has the highest number in Arts and Culture. Asia has the highest number of downloads in the Media sector.

However, the limitations of this dataset got us thinking about how we gather information on our users.

Gathering data about how FrontlineSMS is used is critical for us on a number of fronts - it helps us to improve the software, enables us to report to our donors and the public about the impact of our work, and helps inspire others to use SMS in their work in new and more powerful ways. Although the download data was useful, it could only give us a snapshot of a user's intention at the time they downloaded FrontlineSMS - it was difficult to link this with data about actual use, from the statistics-gathering module in version 1.6 or later, or from our annual user survey, and many users didn't go on to use FrontlineSMS as they'd intended. The most informative element of the form was a freetext section which allowed users to give us potentially quite a bit of information about our plans - but is hard to parse and analyze and often included hardly any data. The only way for users to download anonymously was to give false or junk information on the form.

When we came to plan the release of the new software, we thought very differently. Version 2 of the software is a one-click download that asks users to register when they install. Information collected in this way is sent back to us over the web, when the system sees the internet - we'll be adding support for registration via SMS later. We are committed to allowing users to maintain their anonymity, as we know many are activists (if you are one of these people, you should read our Data Integrity Guide!). You will always be able to opt-out of in-app registration - although it means we get fewer registration records, we know we can trust the data we get. In future, we'll also be building better ways for users to keep in touch with us and each other, and share information about what they're doing with FrontlineSMS, using the website.

We'll keep analyzing the data and posting updates here - in the meantime you can read the analysis of our 2010 and 2011 user surveys here.

FrontlineSMS V2.0: A Powerful Tool for Achieving Positive Social Change and Health Improvement in Developing Countries

On 1st July 2012 OpenHealth News featured FrontlineSMS as we launched Version 2 of our software. Crista has kindly given us permission to syndicate her post on our blog - you can also find the original post here.

By Crista Richey | July 1, 2012

Good news from the software sector: FrontlineSMS Version 2 is here at last! Two years in the making, the updated version is simpler, more intuitive, and easier to utilize. It also adapts more easily to individual needs and systems, and has already met an enthusiastic response from the SMS community. And with all it has to offer, the new software should prove a valuable contribution in the effort to achieve positive social change in developing countries around the world.

FrontlineSMS is a free, open source, SMS-messaging software that empowers the user to communicate with large groups of people through a mobile network. Basically, with just a laptop and a mobile phone, the initiator can create a communications hub that allows him to send, receive, and manage text messages.

The software is easy to set up and doesn't require an Internet connection—an important feature, since many FrontlineSMS users come from remote areas where reliable Internet connections simply don't exist. (The software has a significance presence in underdeveloped parts of Africa, for example.) Uniquely equipped to serve remote areas and the local communities who live there, FrontlineSMS is a powerful tool for achieving positive social change and health improvement by breaking down communication barriers and allowing instantaneous, two-way exchanges of information.

FrontlineSMS: Version 2

As an organization, FrontlineSMS offers individualized training and support to organizations embarking upon social change projects. It is also very proactive about acquiring user feedback and incorporating it into software updates and new releases. From the start, FrontlineSMS has focused on meeting the actual needs of local people by consistently engaging its user base.

FrontlineSMS Version 2 incorporates an extensive amount of that user feedback and represents “a significant step forward.” As an overall assessment, the software is said to be “easier and more intuitive to use, more versatile, and capable of being more easily extended with new functionality.” (For a detailed overview of the changes and additions, consider this description from the FrontlineSMS web site.)

A stronger and more flexible architecture allows the software to be integrated into more platforms and systems, and permits users and developers “to customize FrontlineSMS to better meet their needs”. So far, the response to FrontlineSMS Version 2 has been enthusiastic.

In addition to its core software, FrontlineSMS offers four sector-specific programs:

  • FrontlineSMS:Credit (“enables organizations to easily manage mobile money”)
  • FrontlineSMS:Legal (“increases the reach, transparency and efficiency of legal systems in underserved areas”)
  • FrontlineSMS:Learn (“supports and strengthens] education and training initiative and human capacity development”)
  • FrontlineSMS:Radio (“represents a vital outreach particularly for rural communities” and “[fosters] two-way dialogue”).

FrontlineSMS:Learn and FrontlineSMS:Credit are currently running on Version 1.7, but will eventually be updated to the full-scale Version 2.

FrontlineSMS: Valuable Social Change and Healthcare Tool

Today, FrontlineSMS is used in over 80 countries. Not surprisingly, its usage remains concentrated in developing countries where mobile technology continues to increase dramatically. According to this report, the number of globally-sent texts tripled between 2007-2010. The numbers add up to 6.1 trillion texts, all told, or 200,000 texts sent each second. Mobile technology is a powerful communication tool in the developing world, and FrontlineSMS has had no trouble tapping into it.

“If you go to the developing world and you look at how cellphones are being used you can really see that people are already doing this kind of organizational management, communicating with stakeholders, communicating with people they're working with and for,” Laura Hudson, FrontlineSMS CEO, stated.

recently-released survey confirms the organization's growth and success. Currently most users are located in Africa, but there is a growing presence in Asia, India, the Philippines, Malawi, and Pakistan. Around 78% of FrontlineSMS users belong to grassroots non-governmental organizations (NGOs) operating in developing countries. As an open source product, FrontlineSMS is highly adaptable and thus valuable in situations and projects requiring low costs and ample flexibility. The fact that no Internet and only basic tools are required (laptop and mobile phone for the initiator; mobile phone for the receiver) is also an immense help. This arrangement allows the software to be used on the road or during power outages, for instance. Thanks to FrontlineSMS, NGOs have been better equipped to address human rights issues, manage natural resources, provide disaster relief as well medical care and supplies to remote regions, organize political protests, collect field data, conduct public surveys, educate the public on various topics, and much more.

Take Burundi as an example. In an African country where political elections often provoke violence and catch ordinary citizens in the crossfire, FrontlineSMS has proved useful. During election season, the Great Lakes Region of Africa (AGLI) teamed up with the Healing and Rebuilding Our Communities (HROC) program and created the Burundi Election Violence Prevention Program. The 750 participants used FrontlineSMS on their mobile phones to monitor election sites by reporting arrests or violent incidents, sending out alerts if irregularities or unsafe situations arose, and keeping each other up to date on the situation. In one instance, participants communicated with the police via FrontlineSMS to secure the release of an innocent citizen who had been arrested.

Likewise, in Indonesia, rural farmers in West Kalimantan have used FrontlineSMS to “report, connect, and raise awareness of their issues” in an area dominated by a contentious palm oil industry whose activities have sometimes caused problems for the farmers. By partnering with the local news station, Ruai TV, farmers have raised awareness of the situation and made their voices heard; by using FrontlineSMS, farmers are able to keep each other up to date on situations, back each other up during conflict, and mobilize as a unified group.

Or consider an offshoot organization like FrontlineSMS:Credit. In Africa, where economic development is severely hampered by lack of rural banks and stable monetary systems, mobile payment through SMS services is a huge development that eliminates problems caused by delivering cash payments over long distances. Without mobile money, for example, farmers wait “weeks or months” before receiving payment, and the employees who deliver those cash payments must travel long distances--sometimes through unsafe areas. FrontlineSMS:Credit saves time and reduces the risk of traveling with large amounts of cash, increasing efficiency and allowing workers in all sectors to focus on farming, delivering quality healthcare, or whatever their jobs entail.

The system also works as a kind of rudimentary SMS Craigslist. Users of the full suite and post notices of the products and services they offer or are seeking. This has been a boon, for example, for farmers who have significantly expanded their market and thus can obtain better prices while buyers are able to purchase high quality food at fairer prices. By supporting free market local economic activity, FrontlineSMS makes highly nutritional food more available and helps alleviate food shortages.

It may be relevant to our readers that FrontlineSMS, in addition to being used as an agent for social change, maintains a powerful presence in the healthcare sector as well. Almost right from the start, it was used to improve care coordination at a poverty-stricken health clinic in Malawi. Since then, its application to healthcare has only expanded. Consider these examples:

  1. In Cambodia, Sophie Baron is working on a pilot study to monitor and contain animal diseases that present a significant threat to agricultural livelihoods. In conjunction with the CIRAD, IPC and VaVRI, Baron is testing a system designed to monitor animals' deaths and diseases in local farming areas. Weekly reports allow workers to track diseases, discover the source of an outbreak, and keep tabs on the general situation. According to Baron, “Receiving regular data via SMS—and being able to manage this data within FrontlineSMS—helps enable NaVRI to adopt more timely and effective response mechanisms to breakouts of animal diseases.”
  2. Cleopa Otieno, National Coordinator of KenTel, uses FrontlineSMS to text people living with HIVin Kenya. The program is (or was, as of November 2011) still in the works, but a pilot study enabled telehealth centers to provide victims of HIV with information concerning health and prevention of infection and disease. As it grows, the program will become more and more interactive, encouraging participants to make the most out of the resources available.
  3. In Kenya and Uganda, Stop Stockouts is lobbying for the African governments “to meet their obligations to provide essential medicines” by increasing the national budgetary allocation” for purchasing medicines and “by ensuring efficiency and transparency in the procurement, supply, and distributions of medicines.” Stock-outs (which occur when a health center or pharmacy runs out of a medicine) can significantly delay treatment and subject patients to serious and aggravated health risks. Stop Stockouts relies on FrontlineSMS for campaign communication and monitoring of medicine availability.
  4. In 2011, the Institute for Reproductive Health partnered with FrontlineSMS to provide an mHealth service called CycleTel, which “helps women take charge of their reproductive health and use an effective family planning method” by empowering them with knowledge about their days of fertility and so forth. IRH used FrontlineSMS to manually test the CycleTel program in two Indian cities, Lucknow and New Delhi. The software proved to be “a crucial and practical step in the technology development process” and contributed to the overall product.

FrontlineSMS: The Ongoing Story

The idea for FrontlineSMS began with a conservation trip to South Africa in 2004. Ken Banks, working with authorities to establish better communication with nearby communities, realized the need for tools that would enable information exchange in remote areas. In places like Africa, NGOs typically lack money, expensive equipment, and reliable access to Internet and electricity—but they do carry mobile phones. At the time, there was no group-SMS system in existence that could operate in remote locations, so Banks decided to make his own: “I wrote the software in five weeks at a kitchen table,” he says in this article for National Geographic. “I made it a generic communications platform that could be used for almost anything, and I made it free.”

Although he wrote the software to fix a specific problem, Banks also focused on creating software that was adaptable to different situations and purposes: “I also felt that other disciplines – health, agriculture, education and human rights among them – were no different, so FrontlineSMS did not seek to solve a particular problem in a particular place, but sought to be an all-purpose tool, and be all things to all people.”

FrontlineSMS has successfully scaled communication barriers and provided catalysts for social change and healthcare improvement in more than 80 countries worldwide. (Not bad for an organization that hired its first employee in 2009.) Made available online in 2005, FrontlineSMS was transferred to an open source platform in 2008. The same year, Banks started working with Josh Nesbit (co-founder of Medic Mobile) on a project to improve management and patient care at a clinic in Malawi. The project stirred up a wave of eager interest and encouraged other people and NGOs to adopt FrontlineSMS for their own projects and organizations.

Since then, the software has continued to garner praise and recognition. The year after Ken Banks worked with Nesbit at the Malawi clinic, FrontlineSMS won the Silicon Valley Tech Award and received funding from OSI, the Hewlett Foundation, and the Rockefeller Foundation. In 2010-2011, founder Ken Banks was named an Ashoka Fellow as well as a National Geographic Emerging Explorer, and carried off the Pizzigati Prize to boot. Meanwhile, FrontlineSMS won the Curry Stone Design Award in 2011. The software has been downloaded over 25,000 times, and has had a profound impact upon the lives and livelihoods of many communities in developing countries, especially Africa.

Meanwhile, FrontlineSMS is passing by another milestone in its history. This May, founder Ken Banks announced his intention to step back and take a more relaxed role in the organization, choosing to focus on other projects which a full-time commitment to FrontlineSMS had prevented him from developing (details will be posted on his blog).  Laura Walker Hudson and Sean Martin McDonald, future CEO of kiwanja Foundation and CEO of kiwanja Community Interest Company, respectively, will lead FrontlineSMS forward to the next stage of its development.

Regarding that next stage, Banks is optimistic: “It’s an incredible time to be working in the field of technology-for-social-change, and I’m excited about the future for FrontlineSMS, its users and the team behind it,” he reflects in his transition announcement on the FrontlineSMS website.

If the past is any indication of the future, there's good reason to feel excited. In just a few years, FrontlineSMS has built a strong history of continued growth, successful problem-solving, cultural outreach and technological advancement. Innovative, low-cost, and flexible, FrontlineSMS is uniquely poised to make a difference in the developing world. And the good news is, it already has. So here's to the new and improved FrontlineSMS.

Why Version 2? The story behind the FrontlineSMS redesign

Three weeks ago, FrontlineSMS launched its first new full release in over a year. Today, we're releasing version 2.0.2, which includes useful bug fixes and small tweaks to the functionality that make it even easier to use. You can expect regular releases from us from now on, with new features coming out every couple of months. Check out our launch blog post, and our Version 2 microsite, for more information about the software. In this post, we wanted to share more of the background to the decision to rewrite our software from the ground up, and some of the key principles that have informed our work over the last eighteen months.


In late 2010, we were working with Medic Mobile, Dale Zak, Ushahidi and others to build extensions to FrontlineSMS which would allow users to manage more complex contact records, map reports offline, and build in scheduled SMS to the platform. Version 1 of the software was tough for volunteer coders, or other partners, to extend. Without APIs, any alteration had to be hard-coded into the software, and plugins were hard to make inter-operable with one another.

The crunch point came when we asked Alex, our Lead Developer, how long it would take to build the kind of Contact Records Management (CRM) we wanted into the platform - he told me it would probably be quicker to start again. We realized that every time we wanted to respond to user needs and add a new feature it would be an additional delay and drain on our resources. Building extension code into the core software was always going to be a mammoth task. So we started looking in earnest at the possibility of redesigning the software for a new set of requirements.


At around the same time, we met Gabe White of Small Surfaces, a user interface design consulting firm in Kampala. With his help, we spent the first part of 2011 interviewing a wide range of existing FrontlineSMS users, and analyzing user survey responses and forum conversations to understand how FrontlineSMS could be improved. Key feedback was that users were used to a certain type of interface in communications platforms, thanks to widely-used services and applications like Gmail and Microsoft Outlook - they wanted to see an inbox, and be able to monitor their sent and pending messages in one place. If FrontlineSMS behaved like other communications platforms they were already familiar with, new users would pick up the basics of the platform more easily.

We had noticed from our 2010 user survey that only a relatively small group of ‘super-users‘ - very tech-savvy, for the most part, and often part of the ICT4D sphere - were using the more advanced elements of FrontlineSMS to reply automatically to messages, allow end users to join and leave groups using SMS commands, and transfer message content to web- or network-based services and databases. We wanted to make it easier for all of our users to branch out and use SMS in more powerful and professional ways. So the design of FrontlineSMS Version 2 is a commitment to helping users to discover more about the platform and use increasingly sophisticated functions. Activities are a simpler way of conceptualizing the keyword functionality that has always existed in FrontlineSMS. Keyword settings, and many other elements of the software, can now be set up using simple walk-throughs, prompting users to make the most of functionality available to them.

Many users commented that, over time, they were accumulating huge numbers of SMS and contacts, but were unable to perform simple operations (grouping, moving and deleting, for example) on multiple SMS or contacts at once. Similarly, without a sophisticated search function, users struggled to maintain control of the backlog of SMS, and find important communications quickly. Manipulating the data in another program required you to download the whole database each time. We have implemented fixes for all of these problems in Version 2. You can now manage multiple SMS and contacts at once, using check-boxes; control search outputs using date-ranges, group membership and other characteristics; and export the SMS received through specific activities at the click of a mouse.

A new developer team

Building all of this has been about a year’s work, all but the very first few weeks of which has been done in Nairobi, Kenya. Alex moved to Nairobi in the spring of 2011 to set up a larger development team, and over the last year we have welcomed David, Geoffrey, Joy, Roy, Sitati, and Vaneyck, with Hussain in London rounding out the team. All of them have contributed hugely to the process of designing, building, and launching version 2 and although some have, or may in future, move on to other things, they will always be part of the team that made this all happen. As we look beyond the launch and begin to plan additional features, we have a fantastic base to build on, from our very colorful offices in the centre of a growing Tech City in Kenya’s capital.

What’s next?

We know we have a lot more to do. Some of version 1’s features, including the Frontline Forms interface and our Translation Manager, are still in the works. Some will come swiftly, such as Subscriptions Manager (which takes the place of the join/leave group keywords in version 1) and which is almost ready. Others are concepts we want to take some more time to get right; such as how Version 2 handles building Forms, and how it will display data collected on a mobile device and submitted through a variety of channels. You can read more about our planned features on our Upcoming Features page.

The whole FrontlineSMS team, including volunteers and fantastic partners like Gabe and the Software Testing Club, have put a tremendous amount of energy into Version 2; we are really proud of it and at the same time we feel like we’re just getting started! We couldn’t have got to this point without our users, who gave us the original inspiration, helped shape the design, and continue to contribute feature requests, testing and the drive to keep improving on FrontlineSMS.

We can’t wait to hear what you do with it.

To access FrontlineSMS Version 2 click here.

Reminders and MMS receiving: announcing a major new FrontlineSMS release

Today, we're very pleased to announce a new FrontlineSMS release - version 1.6.16, to be precise - with two major new features: MMS receiving and the Reminders module!

With this release, FrontlineSMS allows you to receive multimedia messages via a standard email account. More complex than SMS messages, MMS can include text, images, video and audio. This is a massive step forward for FrontlineSMS, and opens the door for the first time to receiving photo, audio and video reports, medical diagnostics via MMS…and more user innovations. We hope you will share your ideas, and if you plan to use MMS with FrontlineSMS please let us know!

For the moment, FrontlineSMS can only receive MMS via email, which requires the computer running the platform to have access to the internet. However, most mobile carriers worldwide support sending MMS from a mobile phone to an email address. Read more on our updated help pages.

Another keenly awaited new feature is the Reminders plugin from Dale Zak, which allows you to schedule email and SMS reminders for a specific date range and interval such as hourly, daily, weekly, monthly or by specific day(s) of the week.

Screenshot of the Reminders tab

Examples of practical applications include prompting patients to take anti-retroviral medication, reminding parolees to meet with probation officers, and helping special needs populations to live independently. Already, Babakan Sari Community Health Center in Indonesia has expressed enthusiasm for using the new feature for outreach to Tuberculosis patients.

Many of you are familiar with Dale - he is an active social mobile developer who also works as Mobile Project Manager for Ushahidi. The reminders plugin source code has been available on GitHub for some time for those of you with the developer skills to incorporate it into FrontlineSMS. Now we are delighted to bundle it with this official release. It's still in Beta, which means we want our users to actively test it. Please let us know if you encounter bugs and (as ever) we welcome your feedback and comments on how we can make improvements. We think the Reminders plugin illustrates the heart of the FrontlineSMS approach - by the community, for the community.

We are also happy announce significant interface improvements to the import tool by Morgan Belkadi, to enable you to preview the contacts data you're importing and to preserve your group hierarchies - check out this screenshot of our beautiful new preview tool:

The HTTP trigger is getting a tweak too - it is now possible to set it to start automatically when you launch FrontlineSMS. And last but not least, we're very grateful to be including a new Ukrainian translation from Katerina Ivchenko and Aleksei Ivanov.

Click here to go to the download page.

This release has truly been a team effort - from the users who sent in MMS during testing, to our developers and testers all over the world, to the core team and the donors who make this all possible. Heartfelt thanks to you all. o/

Software update: v1.6.14 including Translation Manager!

Following another new release (now available for download from the website), a word from our lovely developer team. Alex is currently sunning himself in the south of France, so we'll hear from Morgan - who as fate would have it is currently hard at work in his alternative office... in the south of France. Ladies and gentlemen, please welcome the latest release of FrontlineSMS: v1.6.14.

(For a guide to installing the new version of FrontlineSMS if you’re already using an older version, click here)

As you might have noticed, new builds have been fairly frequent since we released FrontlineSMS v1.6! Now that we've changed the architecture of our code, and we have two full-time developers, we're trying to make things move faster.

A new releasing process

Our new work process is simple: we build a release candidate. Then, this version is tested by our wonderful testers (including Aleksei Ivanov in Russia, and Aptivate in Cambridge), and once we're happy with it, we release it to the public.

Then, we spend our time implementing new features, and fixing any issues you share with us on the community page. When a new iteration is finished, we build a release candidate, and then start all over again.

Now you are familiar with our process, let's talk a bit about FrontlineSMS 1.6.14 and its new features.

FrontlineSMS v1.6.14

First of all, we've fixed some important issues. You can now label fields in the Forms plugin, and send SMS using IntelliSMS once more. We also added a fix to several smaller issues.

But the main change in FrontlineSMS 1.6.14 is the new Translation Manager. This new plugin now allows you to help us translate FrontlineSMS into different languages.

As you know, FrontlineSMS is available in an increasing number of languages, and each has been put together by teams of volunteers. Up until now, incorporating a new language has been difficult, and has relied on support from the core FrontlineSMS team. Translation Manager changes all that, and allows you to create your own translations without needing to work through us. You can edit existing translations in case you find errors, or want anything changed. You can also create brand new translations, and then send us the files so we can include them in future public releases.

Please note, however, that this plugin is still in Beta, and it would be amazing if you could help us improve it!

Now it's time for you to enjoy FrontlineSMS 1.6.14. Altogether now, arms up! o/

Announcing a new version of FrontlineSMS: 1.6!

It's been an exciting start to 2010 at FrontlineSMS - new staff, new funding, new office and now a new release - FrontlineSMS 1.6! Here's a quick post from Alex and Morgan, our developer team, introducing some of the major new features that you'll notice in the new version, and also our plans for the future

For a guide to installing the new version of FrontlineSMS if you're already using an older version, click here.

New Features

HTTP Trigger People have been asking for this for a long time, and now it's here. FrontlineSMS can now accept incoming HTTP requests to trigger message sending. This means that FrontlineSMS can easily be used as an SMS sending service for other applications, or even web services.
Plugin framework We've worked closely with the FrontlineSMS:Medic team, and Ushahidi, on a way to make FrontlineSMS more adaptable to specific needs. FrontlineSMS now has a framework for writing your own plugins so that you can implement new workflows and custom data handling more easily.
Statistics FrontlineSMS will now prompt you to send us back some simple information about how you're using the software, including:

  • Which version you're running
  • Which operating system
  • How many contacts there are in the database
  • How many messages have been sent and received
  • The number of keywords you're using

This will help us understand who is using the software, and how, and also to show our very kind donors some key statistics about our user base. These figures will also lead to a very pretty blog post at some stage in the future. What's more, the statistics can be texted to us, which we thought was rather cool.

FrontlineSMS Developers Alex and Morgan hard at work

New Languages

FrontlineSMS 1.6 comes with new translations including:

  • Arabic by Amine Taha
  • Azerbaijani (Azeri Turkish) by Oxana Zarukaeva
  • Bangla (Bengali) by Arafat Rahman
  • Hindi by Girish Babu
  • Bahasa Indonesia (Indonesian) by Iwan Suryolaksono
  • Khmer by Vantharith

Many thanks to all of you for your contributions!

Under the hood

Along with the new features, we've also done a lot of work on the FrontlineSMS codebase to improve code quality, reliability and maintainability. These include modularising the UI, changing from our homegrown JDBC-based database engine to Hibernate, and adding extensive unit tests to the project. We've also restructured the Forms tab as a plugin implemented in the standard way.

The future

Soon we'll be starting work on the next phase of FrontlineSMS development. Along with improvements to the plugin framework, general maintenance and working on support for new phones, we'll also be embarking on a major new feature: MMS! Currently FrontlineSMS allows you to send and receive text messages, but we're aiming to add support for picture messages soon.

Dale Zak has already developed the first contributed plugin for FrontlineSMS - "Reminders". It allows you to schedule SMS and email to be sent by FrontlineSMS at set intervals, e.g. every day or every week. Currently in beta, we look forward to including the Reminders plugin in a future release.

If you've got any queries, you can catch Alex, Morgan and the rest of the team on the community website at

FrontlineSMS gets reminders

For some time now users have been asking how they can schedule SMS reminders in FrontlineSMS. Well, now they can thanks to some great work by Dale Zak on a ReminderManager plugin. Not only is this great news for the community, but it's great news for us, and is testament to the growing interest external developers are taking in the software "FrontlineSMS is powerful open source software that turns an ordinary laptop and mobile phone into a low cost communications hub. It's used by NGOS around the world to send and receive text messages for such efforts as human rights monitoring, disaster relief, education programs and fundraising campaigns. It's also at the heart of FrontlineSMS:Medic which is revolutionizing global health by empowering rural healthcare workers.

So when my friend Lucky Gunasekara asked if I could develop a much requested reminder plugin, I jumped at the opportunity. For one, it gave me an excuse to dive into the FrontlineSMS source code. And two, it would benefit the entire community.

The FrontlineSMS Reminders Plugin allows you to schedule email and SMS reminders for a specific date range occurring once, hourly, daily, weekly or monthly.

There was a bit of a learning curve to develop the plugin, especially with my somewhat limited Java, Hibernate and Thinlet experience. Thankfully Alex Anderson and Dieterich Lawson were great help answering my questions on the FrontlineSMS Google Group.

The plugin definitely has room for improvement, and I already have a few ideas for additional occurrence types - Every Weekend, Every Weekday, Every Sunday, etc.

You can checkout the source code here:"

You can read the original article here. Thanks to Dale for kindly giving us permission to republish.